The transactional nature of indirect taxes has meant that in-house teams have always worked closely with the businesses they support. Today that traditional model of business support is being superseded by a new way of working: business partnering. This provides a strong platform for the sustainable delivery of significant value. Business partnering creates some new variations of old challenges notably in respect of teams, their leadership and communication of outputs. As these challenges are overcome and the practice of business partnering is applied to other taxes, so indirect tax leaders will play a greater role in leading the in-house tax agenda.