LITRG report on the importance of effective guidance

The Low Incomes Tax Reform Group (LITRG) has published a report Good guidance: the importance of effective guidance for unrepresented taxpayers addressing concerns over the large volume of material issued by HMRC at various levels of detail and technicality. The report makes 40 recommendations for improving clarity, accessibility and reliability for unrepresented taxpayers, ranging from an improved search function and better links and cross references, to greater consistency and accuracy and speedier updating of guidance (see tinyurl.com/y3ny36sn).