Just before Christmas the National Audit Office (NAO) reported on the performance of HMRC in ‘Managing civil tax investigations’ – that is those intended to produce a financial settlement only rather than result in criminal proceedings.
The results were a mixed bag. Looking at the three years to 2009/10 Local Compliance and Specialist Investigations generated increased yield reaching £8.5 billion in 2009/10. They each managed to cut costs and still beat their targets over these years (although Local Compliance did so in 2009/10 by deploying resource on ‘other priority work’).
But there were inconsistencies notably a lack of data on the capacity of local teams the inability to effectively monitor cost-effectiveness of the work done difficulties with internal referrals variation in penalties imposed and lack of follow-up of debts owed.
The...
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Just before Christmas the National Audit Office (NAO) reported on the performance of HMRC in ‘Managing civil tax investigations’ – that is those intended to produce a financial settlement only rather than result in criminal proceedings.
The results were a mixed bag. Looking at the three years to 2009/10 Local Compliance and Specialist Investigations generated increased yield reaching £8.5 billion in 2009/10. They each managed to cut costs and still beat their targets over these years (although Local Compliance did so in 2009/10 by deploying resource on ‘other priority work’).
But there were inconsistencies notably a lack of data on the capacity of local teams the inability to effectively monitor cost-effectiveness of the work done difficulties with internal referrals variation in penalties imposed and lack of follow-up of debts owed.
The...
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